Privacy Policy
Last Updated: July 2026
At Orelvya ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from orelvya.com.
By accessing or using our website, you agree to the terms described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information
- Order details
We may also automatically collect certain information when you browse our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website usage data
- Cookies and similar technologies
This information helps us improve our website, understand customer preferences, and provide a better shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products, website, and services
- Personalize your shopping experience
- Prevent fraudulent activities
- Send promotional emails and updates if you choose to subscribe
We only collect and use personal information when necessary to provide our services and improve your experience with Orelvya.
Payment Security
Your payment security is important to us.
All transactions made through orelvya.com are processed through secure payment providers. Your payment information is encrypted and handled using industry-standard security practices.
We do not store your complete credit card information on our servers.
Cookies
Orelvya uses cookies and similar technologies to enhance your browsing experience.
Cookies allow us to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Provide more relevant shopping experiences
You may disable cookies through your browser settings, but some features of our website may not function properly.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting providers
- Analytics and marketing service providers
These partners only use your information to provide services on our behalf.
We do not sell, rent, or trade your personal information to third parties.
Marketing Communications
If you choose to subscribe to our emails, we may send you updates about:
- New beauty products
- Special offers
- Promotions
- Beauty-related content
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Protecting Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
While we use appropriate security measures, no online transmission or storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your personal data
- Opt out of marketing communications
If you would like to exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Orelvya does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Orelvya Customer Support
Email: support@orelvya.com